TERMS & POLICIES

 

RESERVATION POLICIES:

Classes go live every THURSDAY at 2pm. Be sure to create your account and purchase your class option: ranging from a drop-in, class package, or subscription (VERTI-5, VERTI-10, & UNLIMITED). Curious about your options? We’ve made it simple for you, come see.

CANCELLATION POLICY:

Any spot cancelled within 12 hours of class time is considered a late cancel, resulting in the loss of class credit. Non-attendance is also considered a late cancel.

But hey, if you’re on your game and cancel your reservation prior to 12 hours from class time, that credit remains in your account for future use. 

CHECK-IN:

Studio doors open 30 minutes prior to the scheduled class time. We’re happy to accommodate you, especially if you’re new to the area or VERTICITY.

We have a 5 minute cutoff on check-in for class. If you're not present 5 minutes before the ride is scheduled to start, your bike may be given to a waitlisted rider. We also can no longer permit riders to check-in for class after the start time in order to keep all of the day's classes running on schedule. 

FACILITIES:

Our EAST NASHVILLE location is fully equipped with Men’s & Women’s showers, hair dryers, towels, & amenities. Cubbies are located outside of the studio room with ample storage. Studio doors are locked between classes to insure the safety of your belongings (gotta keep that iPhone on lock).

DEFIANCE FUEL water is available for purchase at our front desk in addition to our bottle filler/water fountain.

PARKING:

Parking is available along Russell Street as well as in the lot behind VERTICITY. There are a few spots marked for residents only but any unmarked spot is available to our riders.

In addition, you may park in the lot across S. 10th Street behind burger up, less than half a block away, where parking is free for 90 minutes.

On the map to the right, VERTICITY is marked by the blue circle, and parking is anywhere in green!